| 236 Reviews
Loved it here, lived here for about 2 years and Shelly helped us out with anything we needed.
Cody Rich
January 03, 2018
They have BED BUGS! Shabby apartments at best.
Amanda Young
December 19, 2017
Management kinda played me earlier this week but they are taking steps to correct the issue which is very much appreciated. Hopefully something good happens.
Darrell Metz
December 10, 2017
Whenever you go to the office and you tell the office that the maintenance need to come they take forever
Fernando Cabana
December 02, 2017
I wish that we could give negative stars. I lived here for about a year and a half and we had a LOT of black mold. My 1 and a half year old daughter started to have seizures, and her neurologist said that the black mold probably played a big part. We requested someone to fix it for a month before we finally left. Once we left my daughter's seizures stopped. It has been about a year and a half since we left and we are now being taken to court for some kind of charge that we still have not been made aware of what it is for. This place should be burned down.
cameron brinkerhoff
November 22, 2017
To be completely honest, the only reason Iâm giving them 1 star is because you canât rate them 0 stars. Donât get me wrong, the neighbors can be great! However, there is always going to be someone who creeps around the apartment. The inside of the apartment is atrocious. The carpets are long overdue for a replacement and the closet doors donât even work. Donât even get me started on how disgusting the toilets and showers are! The inside of the toilets are stained black with who knows what and the walls of the shower and bathtub have a nasty film over them that took me hours to clean off. The lock on the sliding glass door to the balcony was broken and could be opened from the outside, even if it was locked. We lived on the second floor and someone could easily climb onto the balcony and get into our apartment. It took nearly 3 months for them to come and do something about it! By that time we had put PCP pipe to jam the door shut. The grass is clearly overwatered and always flooded. In the warmer months of the year there would always be garbage and bacteria growing in the flooded grass, not to mention the dog poop everywhere. There is a pool, which is a nice plus, but you have to pay an additional fee in order to access the pool. Anyone who has lived here or visited will know there is not nearly enough parking for everyone! They charged us for an additional month that we didnât live there, not to mention that they called us FIVE MONTHS after we moved out to let us know we owe them $700 in cleaning/move out fees. I wouldnât wish it upon my worst enemy to live here.
Rachel Opfar
November 21, 2017
Now before I get into tearing this place down and say anything neggative, the people that work here are not at fault There is a lot wrong with village park, one the grass is so over watered every singe day 2-3 times a day, it's like a muddy bog in a lot of areas, ad well mantaince does not meet the demand we have a lot of previous damage that is hard to notice until you live here for a couple of weeks. Also the rent is to high for quality of place, and you should also be concerned of them adding to your rent without your knoledge or they will double charge you for rent agreements like twice for pet fee or double for one parking spot, also good luck finding a parking spot here and don't pay for a spot! people park in it anyway, the roads have huge pot holes which causes major problems with your car, I have to change my alignment and Marjor parts on my car because the pot holes got so big .The pool is so cold it freezes children, and as well you pay rent a day before you get paid or at a inconvenient day of the week. Now the people that work here are friendly and strive to make it a great experience! But unfortunately the land and the apparments themselfs are not being mantained properly. If you have no where to go and this is the cheapest place you can find. Still look for something else this place a money sinkhole.
Timothy Krein
October 06, 2017
I tried calling the manager to ask questions and right off the bat she spoke to me like she was annoyed and frustrated. She then told me that she didn't "appreciate my temperment".
Hailey Smith
August 31, 2017
Had a neighbor that literally made me gag when they would open their door at the same time as me. Their apartment smells like a dumpster, no lie. I tried to bring my concern to management's attention, but the manager has a medical condition which disables her sense of smell, so nothing was done.
D E
July 28, 2017
Caine Lloyd Apt E277 (3rd floor) PROs, Friendly staff, Sometimes they have cookies and cute random events/Waffle Day. Neighbors are kind and helpful, even offering their dolly for me to use along with cute, (though a little loud) kids running and play around the playground and dog park often. Packages always arrive at our door, or in the office to pick up. Perfect trash near the mailbox for all the junk mail, I gave up on the return to sender option... Garbage trucks are loud or cannot be heard too often, and the dumpsters are never too full and are close on your way to exit (Take your trash for a ride!) Even with a new or poor credit score, I was approved, with a small deposit to pay and not bad when it comes to the utilities. Great for anyone in school or folks working in Orem as it is right on State St and close to Macy's / fast food. Easy access to 800 N, Provo Canyon, and the highway. Public Bus / Transit is close by. * Sign spinning girl is a plus... Entrance / Exit has beautiful trees that blossom bright pink. My balcony has a medium sized tree that gives me something better to look at than a dude who decided to sun tan. CONs, Lots of spam / advertisements arrive. Old tenants mail comes more often than my own. I even had court order papers show up, and a private investigator came asking questions. (Creepy) The window / door blinds break often and you have to pay to get additional ones. (Though it isn't much it is still annoying.) Appliances whether "refurbished" or not break constantly - very cheap. Stove, Oven, Fridge, Toilet, Garbage Disposal all broke more than once. Repairs from the office take much too long, sometimes up to a month, I couldn't bake anything for a month. The stairs / Stairwell and balconies are dirty, with spider webs, dead leaves. Sometimes the light's die out and I have had my fiance fall down them before. The door didn't lock for the first few months. The outlets would spark / fizzle, I have been shocked multiple times. The lights in the "refurbished" ceiling fan blow out and one bulb hit my TV!!! Luckily no damage. The bedroom lights flicker. The neighbors had also mentioned that some of their outlets don't even work. Centurylink (DSL) was my choice for internet connection, they had to come out to tell me that the internet was working fine up to the street, but the wiring was so bad that they were surprised I was still paying so much for getting only 10 mbps when I was paying for 80 mbps. The grass / sidewalks are always flooded by the annoying sprinklers that come on multiple times a day, causing mud that people ride their bikes through and get tracked inside. (What is mud spelled backwards?) Parking lot is often full, making it hard to get a spot if you have more than one car or have friends visiting. Pool is often full and tbh, I never trust public pools like this. Recent shooting!, near one of the front facing buildings. News showed up, cops were there all night. Cops drive around and are called often, some tenants can be seen drinking / drunk around the complex. Random pets, dogs / cats roam the complex. leaving poop around the first floor windows and sidewalks, which is solemnly removed quickly. Any car that looks older or that has registration issues is "gonna have a bad time." They will tow your car ASAP, yet let cars that HAVE been abandoned or tires slashed stay for months. Potholes are common on the north side of the complex, though recently after almost a year some have been filled in, but it is hard enough with such a narrow road. People come flying in and out of the main entrance, mega scary as I walk to work and there are no sidewalks on the north side of the exit. (Yet this is the side with the bus stop?) Owners charge unimaginable fees during the lease / when leaving. People moving happens on a daily it seems. Fees include month to month charges, and other fees that show up when not relevant or without warning, and they even charge you a fee to leave a notice on your door. What is this magical ink used to write me a three (3) day notice? (Just call me!)
Caine Nielsen
June 09, 2017